Shipping & Delivery
XGIMI uses Australia Post eparcel for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours. Where no one is home to sign for the parcel, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.
Same/Next-Day Delivery – Sydney Metro.
Processing & Dispatch Times
Each purchase is inclusive of shipping costs.
Delivery of orders can take between 3-4 business days on average when delivering to metro areas on the east coast of Australia, while delivery to rural areas, Western Australia and the Northern Territory may take longer.
- Processing time: 1-2 days
- Cut-off time: 12pm
- Shipping: 3-4 days.
For an estimate on Australia Post delivery times, please see the following link and enter Tweed Heads, NSW 2485 as the “From Address” and enter your address as the “To Address”: AusPost Delivery Estimate.
We accept both MasterCard and Visa
We take your payment security seriously. To help protect you from potential Credit Card fraud, sales processed using Credit Card online (via Stripe) may be selected for additional security verification. If your order is selected for this extra security verification, we will contact you by email and you will need to verify the amount of a small charge & refund made to your card before we can dispatch your order. If you are unable to easily access this information, please select an alternative payment method.
We accept PayPal through XGIMI online store. This option does not atract any extra charges or delays.